Here are answers to the questions that we have been getting most frequently regarding the security breach on August 2nd and the new BFX tokens. If there are any questions that you might have that we have not covered below, please contact support@bitfinex.com and we...
We have formally signed a letter of intent with BnkToTheFuture, the online investment platform for financial innovation and technology investment opportunities, to provide solutions towards compensating customers with equity in Bitfinex. BnkToTheFuture will be providing a Special Purpose Vehicle (SPV) through which qualifying BFX token holders...
We are now in a position to offer our customers and the public updates on a few key areas associated with the security breach that occurred on August 2nd. Specifically, we want to provide you with preliminary information about the breach itself and about security...
Today, August 10th, 2016, at 16:00:00 UTC we will be enabling additional platform features as we continue to restore service after the incident on August 2nd. Exchange trading will be enabled for all currencies and pairs, while deposits and withdrawals will be enabled for BTC,...
Reports have circulated suggesting that we have not committed reserves in the effort to compensate customers impacted by the security breach last week. Any such reports are false; we have committed all of the company’s reserves to compensate customers. Certain funds are being held back...
We are beginning the process of bringing the platform online in a controlled and secure way. Currently the site is available on a read-only basis as we continue to work towards enabling full functionality. This means that users will be able to log into their...
We received reports that phishing emails are being circulated from an address made to appear to be a @bitfinex.com email address. The email is in fact sent from @ibitfinex . com (note the additional i). We like to stress this is not a message sent out...
We are still working out the details so nothing is set in stone, however we are leaning towards a socialized loss scenario among bitcoin balances and active loans to BTCUSD positions. The numbers being quoted are erroneous as nothing has been decided as of yet...
We are currently in an ongoing process of restoring limited functionality in a secure environment, with full functionality coming afterwards in progressive stages. The first step is bringing the site online and allowing users to login and view the state of their accounts. Note that...
Today we discovered a security breach that requires us to halt all trading on Bitfinex, as well as halt all digital token deposits to and withdrawals from Bitfinex. We are investigating the breach to determine what happened, but we know that some of our users have...
